Splits NetworkStatus
System Status

Investigating service degradation

One or more services are not responding as expected. Core platform features remain available.

Last checked 5:22:37 AM
9/10
Healthy Services
578ms
Avg Response Time
90.0%
Uptime
30s
Refresh Interval

Infrastructure

Live service health

Real-time health for every service in the platform, updated every 30 seconds.

Service health

API Gateway

Down

Response

5001ms

Last Check

5:22:37 AM

The operation was aborted due to timeout

Identity Service

Operational

Response

141ms

Last Check

5:22:32 AM

ATS Service

Operational

Response

93ms

Last Check

5:22:32 AM

Network Service

Operational

Response

80ms

Last Check

5:22:32 AM

Billing Service

Operational

Response

68ms

Last Check

5:22:32 AM

Notification Service

Operational

Response

79ms

Last Check

5:22:32 AM

Document Service

Operational

Response

117ms

Last Check

5:22:32 AM

Automation Service

Operational

Response

118ms

Last Check

5:22:32 AM

Document Processing Service

Operational

Response

1ms

Last Check

5:22:32 AM

AI Review Service

Operational

Response

78ms

Last Check

5:22:32 AM

Active incidents

API Gateway

The operation was aborted due to timeout

Active

Support hours

  • Weekdays: 8am - 8pm ET
  • Weekends: On-call for critical incidents

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Incident History(49)

Wednesday, February 25, 2026

document-service

Service outage

2/25/2026, 9:30:54 AM

Duration: 2m

Resolved

document-service

Service outage

2/25/2026, 9:23:39 AM

Duration: 15s

Resolved

document-service

Service outage

2/25/2026, 9:15:09 AM

Duration: 1m

Resolved

Monday, February 23, 2026

billing-service

Degraded performance

2/23/2026, 9:42:52 AM

Duration: 13m

Resolved

billing-service

Degraded performance

2/23/2026, 7:51:06 AM

Duration: 18m

Resolved

Sunday, February 22, 2026

network-service

Service outage

2/22/2026, 12:18:55 AM

Duration: 45s

Resolved

ai-service

Service outage

2/22/2026, 12:18:26 AM

Duration: 1m

Resolved

automation-service

Service outage

2/22/2026, 12:18:26 AM

Duration: 1m

Resolved

document-service

Service outage

2/22/2026, 12:18:25 AM

Duration: 1m

Resolved

notification-service

Service outage

2/22/2026, 12:18:25 AM

Duration: 1m

Resolved

identity-service

Service outage

2/22/2026, 12:18:25 AM

Duration: 1m

Resolved

ai-service

Service outage

2/22/2026, 12:09:56 AM

Duration: 1m

Resolved

automation-service

Service outage

2/22/2026, 12:09:56 AM

Duration: 2m

Resolved

document-service

Service outage

2/22/2026, 12:09:56 AM

Duration: 1m

Resolved

notification-service

Service outage

2/22/2026, 12:09:56 AM

Duration: 1m

Resolved

network-service

Service outage

2/22/2026, 12:09:56 AM

Duration: 2m

Resolved

ats-service

Service outage

2/22/2026, 12:09:56 AM

Duration: 1m

Resolved

identity-service

Service outage

2/22/2026, 12:09:55 AM

Duration: 2m

Resolved

ai-service

Service outage

2/22/2026, 12:02:56 AM

Duration: 2m

Resolved

automation-service

Service outage

2/22/2026, 12:02:56 AM

Duration: 1m

Resolved

document-service

Service outage

2/22/2026, 12:02:56 AM

Duration: 1m

Resolved

notification-service

Service outage

2/22/2026, 12:02:56 AM

Duration: 1m

Resolved

network-service

Service outage

2/22/2026, 12:02:56 AM

Duration: 1m

Resolved

identity-service

Service outage

2/22/2026, 12:02:55 AM

Duration: 1m

Resolved

Saturday, February 21, 2026

ai-service

Service outage

2/21/2026, 11:02:02 PM

Duration: 45s

Resolved

automation-service

Service outage

2/21/2026, 11:02:02 PM

Duration: 45s

Resolved

notification-service

Service outage

2/21/2026, 11:02:01 PM

Duration: 45s

Resolved

network-service

Service outage

2/21/2026, 11:02:01 PM

Duration: 45s

Resolved

identity-service

Service outage

2/21/2026, 11:02:01 PM

Duration: 45s

Resolved

notification-service

Service outage

2/21/2026, 8:16:00 PM

Duration: 45s

Resolved

Thursday, February 19, 2026

identity-service

Service outage

2/19/2026, 4:57:04 PM

Duration: 14m

Resolved

identity-service

Service outage

2/19/2026, 4:20:19 PM

Duration: 21m

Resolved

identity-service

Service outage

2/19/2026, 4:13:34 PM

Duration: 45s

Resolved

Wednesday, February 18, 2026

notification-service

Service outage

2/18/2026, 4:03:10 AM

Duration: 45s

Resolved

Monday, February 16, 2026

identity-service

Service outage

2/16/2026, 8:41:06 PM

Duration: 1m

Resolved

Wednesday, February 11, 2026

notification-service

Service outage

2/11/2026, 9:22:58 AM

Duration: 2m

Resolved

notification-service

Service outage

2/11/2026, 9:10:53 AM

Duration: 2m

Resolved

notification-service

Service outage

2/11/2026, 8:11:25 AM

Duration: 15s

Resolved

notification-service

Service outage

2/11/2026, 8:09:25 AM

Duration: 15s

Resolved

notification-service

Service outage

2/11/2026, 8:08:55 AM

Duration: 15s

Resolved

notification-service

Service outage

2/11/2026, 8:08:25 AM

Duration: 15s

Resolved

notification-service

Service outage

2/11/2026, 8:08:06 AM

Duration: 15s

Resolved

notification-service

Service outage

2/11/2026, 8:07:55 AM

Duration: 15s

Resolved

notification-service

Service outage

2/11/2026, 8:07:25 AM

Duration: 15s

Resolved

notification-service

Service outage

2/11/2026, 8:06:55 AM

Duration: 15s

Resolved

notification-service

Service outage

2/11/2026, 8:06:25 AM

Duration: 15s

Resolved

notification-service

Service outage

2/11/2026, 8:05:21 AM

Duration: 3m

Resolved

notification-service

Service outage

2/11/2026, 8:02:55 AM

Duration: 3m

Resolved

notification-service

Service outage

2/11/2026, 7:48:01 AM

Duration: 15s

Resolved

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